Support

Questions? Comments? Suggestions? Bugs? New file formats?
Please contact me. Only serious inquiries.

Known bugs

No bugs reported for the moment.
Older bugs have already been fixed.

New file formats

If you are trying to import a subtitle file without success, please e-mail me.
Please consider the following points:

• Before reporting your file, please read the included help and tutorial files to make sure that the file is really not supported.

• Always include your file attached in your e-mail. Do not insert as part of your text.
  If possible, send more than one sample.
  All received files are treated confidentially and are not shared or distributed in any way.

• IInclude a brief description about: How did you get that file, and, What kind of device or software uses it.